Refund policy
Refund & Return Policy
Due to hygiene reasons and the delicate nature of handmade jewelry, we do not accept returns or exchanges for change of mind.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.
Natural pearls and gemstones may contain slight variations in shape, texture, and color, which are considered part of their unique character and not defects.
For assistance, please contact:
yunzhang1781533@gmail.com